Hey everyone, I’m really hoping someone here has advice or has been through something similar. So here’s my situation—I’ve been getting nonstop calls and letters from Diversified Adjustment Service about a debt that I honestly don’t recognize. I didn’t get a proper validation notice within five days of their first contact, which everyone keeps saying is required by law, right? That already felt sketchy.



Then they started calling my workplace even after I told them I couldn’t receive calls there. They’re also texting me and sometimes their tone gets kinda rude—I’ve even been called late at night when I was sleeping. It’s honestly stressful and, at times, felt harassing.



I came across this article Diversified Adjustment Service debt collection harassment and learned that if they are contacting me at work after being told otherwise, that’s illegal, and I could even be entitled to up to $1,000 in damages. There’s also something about them not being allowed to talk about my debt to others or use intimidation, which seems to fit what I’ve experienced.



Has anybody had to send them a cease and desist or file a complaint with the CFPB or BBB? I’m not sure how to even start that, or if I should just wait for them to validate the debt, or go straight to legal steps. I joined this forum because I felt like I was losing my mind with all the calls, and I’d love to hear how other folks dealt with Diversified Adjustment Service or similar debt collectors.



Any tips on wording a cease and desist letter, or how to navigate reporting this to the CFPB? Really appreciate any help or shared experiences—thanks so much.

<p dir="ltr" style="line-height: 1.2; text-align: justify; margin-top: 0pt; margin-bottom: 10pt;">[size= 11pt; font-family: Calibri,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap]When roof damage strikes, time matters. [/size][size= 11pt; font-family: Calibri,sans-serif; color: #0000ff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; -webkit-text-decoration-skip: none; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap]USA Storm Roofing and Construction Group[/size][size= 11pt; font-family: Calibri,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap] offers fast, prompt, and dependable Fairfax roof repair services to help homeowners avoid further damage. Our team understands the urgency of roofing issues and responds quickly to restore protection to your home.[/size]

<p dir="ltr" style="line-height: 1.2; text-align: justify; margin-top: 0pt; margin-bottom: 10pt;">[size= 11pt; font-family: Calibri,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap]We specialize in repairing leaks, missing shingles, storm damage, and wear caused by aging roofs. As an experienced [/size][size= 11pt; font-family: Calibri,sans-serif; color: #0000ff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; -webkit-text-decoration-skip: none; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap]roofing contractor in Fairfax, VA[/size][size= 11pt; font-family: Calibri,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap], we use proven techniques and high-quality materials to ensure lasting results. Our thorough inspections help identify underlying problems, preventing future issues.[/size]



<p dir="ltr" style="line-height: 1.2; text-align: justify; margin-top: 0pt; margin-bottom: 10pt;">[size= 11pt; font-family: Calibri,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap]Homeowners appreciate our clear communication, reliable service, and attention to detail. A strong roof means peace of mind for you and your family.[/size][size= 11pt; font-family: Calibri,sans-serif; color: #000000; background-color: transparent; font-weight: bold; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap]Contact USA Storm Roofing and Construction Group today for professional roof repair:[/size] [size= 11pt; font-family: Calibri,sans-serif; color: #0000ff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; -webkit-text-decoration-skip: none; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap]https://usastormroofing.com/[/size]